Excellent customer service from QuietPC
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Excellent customer service from QuietPC
Just wanted to spread some good news about excellent customer service from quietpc.com. I e-mailed them yesterday about a spare part and they replied that they didn't usually sell them separately, but they mailed it to me free of charge anyway and I got it today!
So many thanks to Glenn at www.quietpc.com for being so customer friendly and an endorsement for anyone who was thinking of using them. (But please don't expect freebies from them now )
In contrast, it's taken Mesh over a month (and waiting) to replace my whining Maxtor HD...
So many thanks to Glenn at www.quietpc.com for being so customer friendly and an endorsement for anyone who was thinking of using them. (But please don't expect freebies from them now )
In contrast, it's taken Mesh over a month (and waiting) to replace my whining Maxtor HD...
Make sure you go over to www.resellerratings.com and post your experience there. That site is the greatest resource us buyers have to make sure we get good service.
I too had great service from Quiet PC, who immediatly and without question sent me a replacement fan after I told them that my 90mm zalman went dead. I started a little thread for posts about customer opinions of quiet pc retailers here: http://forums.silentpcreview.com//viewtopic.php?p=3825
I have since found reselleratings.com and it is an excellent resource, but it is nice to see what people I "know" have to say about retailers of quietpc parts.
I have since found reselleratings.com and it is an excellent resource, but it is nice to see what people I "know" have to say about retailers of quietpc parts.
I was dealing with the UK company, the others are franchises I think.
Another good UK resource for retailer feedback is http://www.romulus2.com/feedback/chart.php?1&1
Some awful customer relations horror stories - dabs.com and Mesh, for example...
Another good UK resource for retailer feedback is http://www.romulus2.com/feedback/chart.php?1&1
Some awful customer relations horror stories - dabs.com and Mesh, for example...