Antec RMA shipping - How long?

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unibomber51
Posts: 74
Joined: Sat Jan 21, 2006 6:12 pm

Antec RMA shipping - How long?

Post by unibomber51 » Mon Sep 25, 2006 12:08 pm

I am in the process of RMAing my NeoHE and am almost done. What kind of shipping do they use to ship it to you and typically how long does it take? ( specifically vancouver)

unibomber51
Posts: 74
Joined: Sat Jan 21, 2006 6:12 pm

Post by unibomber51 » Thu Oct 19, 2006 7:16 pm

I'll answer my own question if anyone's interested.

My process took 3 weeks from calling to arrival of PSU

Hellspawn
Posts: 373
Joined: Sun Feb 16, 2003 3:37 pm
Location: S. Illinois

Post by Hellspawn » Thu Oct 19, 2006 8:35 pm

If anything like about a year ago when I started off the whole fiasco with the NeoHE, it is whenever they are damned good and ready and not a moment sooner. 3 weeks sounds accurate.

DanW
Posts: 190
Joined: Fri May 19, 2006 3:20 am
Location: UK

Post by DanW » Mon Jan 22, 2007 10:09 am

mine was a little quicker than that with my Phantom 500. Probably about 2 weeks. could have been sooner if they had the stock in.

Shame the P180 doors they sent me are more warped than my original doors!

binary visions
Posts: 39
Joined: Thu Jul 07, 2005 2:42 pm

Post by binary visions » Mon Jan 22, 2007 11:38 am

Appreciate the information, actually, since I have an NSK-2400 with a dead PSU.

Anyone know if they'll just allow me to warranty the PSU or do I have to pull everything out of the case and ship the whole darn thing back?

Ackelind
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Joined: Sun Mar 20, 2005 1:18 pm
Location: Umea, Sweden.

Post by Ackelind » Mon Jan 22, 2007 2:00 pm

You just have to send the defective PSU, not the whole case with it! That's what it reads on Antecs RMA-page somewhere.

DanW
Posts: 190
Joined: Fri May 19, 2006 3:20 am
Location: UK

Post by DanW » Thu Jan 25, 2007 8:42 am

Ask them! They're usualy willing to answer questions from my experience.
I had a Phantom 500w go a bit dodgy on me (intermitant coil whining) and they sent me a new PSU in the post, they said send them the PSU back when I get the new one so I don't have any system down time, which was surprisingly good of them.

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