I purchased a noctua nhu9f, and the fan was not starting with the low noise adapters.
I emailed noctua and told them, and after exchanging details a new fan was sent, it arrived about a week later. Not bad considering it came from Austria to Australia.
So, yeah the service was awesome, and the new fan works perfectly (They also sent me a case badge and some stickers )
Thumbs for Noctua
+1 For Noctuas service
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I got the stickers and case badge as well. They sent them to me for FREE. They didn't even ask if I had bought any noctua products--they just sent me free stuff! They sent the stuff priority mail all the way from Austria to Vancouver, BC Canada. It was hardly a week between when I ordered the stuff and when I received the stuff.
AMAZING!!!!!!
Long live Noctua!
AMAZING!!!!!!
Long live Noctua!