+1 For Noctuas service

Share your experiences about noisy computers and components, and vendors responses to your valid complaints.

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Evil Gnomes
Posts: 24
Joined: Tue Nov 01, 2005 12:40 am
Location: Sydney, Australia

+1 For Noctuas service

Post by Evil Gnomes » Wed Mar 28, 2007 10:18 pm

I purchased a noctua nhu9f, and the fan was not starting with the low noise adapters.

I emailed noctua and told them, and after exchanging details a new fan was sent, it arrived about a week later. Not bad considering it came from Austria to Australia.

So, yeah the service was awesome, and the new fan works perfectly (They also sent me a case badge and some stickers :P)

Thumbs for Noctua

derekchinese
Posts: 255
Joined: Fri Mar 02, 2007 6:57 pm
Location: Nowhere.

Post by derekchinese » Wed Mar 28, 2007 11:06 pm

I got the stickers and case badge as well. They sent them to me for FREE. They didn't even ask if I had bought any noctua products--they just sent me free stuff! They sent the stuff priority mail all the way from Austria to Vancouver, BC Canada. It was hardly a week between when I ordered the stuff and when I received the stuff.

AMAZING!!!!!!

Long live Noctua!

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