So on the grunds of, what, 3 failed drives you claim seagate is utter crap?
Not what I said.
Now while 3 failed drives in a row, with the two replacements being DOA is very unlikely, it can still happen.
I accept that can happen, I have bought 12x drives in one go previously, 8 were faulty, I accpted this as bad luck.
I'd contact them about it and make sure they're examining why this is happening.
At some point we will possibly contact them about this, but right now we just want a working drive and an end to this issue.
On the other hand, after seagate acquired maxtor, quality has been suffering on some models, mostly those inherited from the maxtor pipeline...
We vowed to never buy a Maxtor drive again with the insane failure rate we had with the DM9 range. I have not heard anything about the negative influence of Maxtor affecting Seagate.
Alternatively, if you ever manage to get one that works, statistically the MTBF will be in the billions of hours...
That would be nice
If I pay for a new retail drive I'm not going to be happy to receive any replacement other than a new retail drive. Oh yeah, I expect to get the refurbished drive, I just don't crow about it. There is a difference between happy and acceptable.
As you can see, I am not "crowing" about the refurbished drives, I would prefer "new" drives for the simple fact that they will be much easier to pass on. My issue is that a "refurbished drive" should have been thoroughly tested, obviously it was not.
If I pay for a new retail drive and end up with a refurb shortly thereafter and have to deal with getting a second refurb we have gone past acceptance into frustration and being upset.
If I somehow got to the point described in this thread I'd be documenting it and sharing with the world as well. It probably means that I'm out a PC during the process and have wasted hours, dollars, sweat, etcetera.
Fortunately, this was being used in a USB caddy, so not actually as big an issue as it could be.
If I didn't get some sort of free shipping label or a discount on a future purchase I'd be especially upset after the first exchange.
If we are paying for these to be shipped back (likely) we will be seeking a refund, or we will stop using Seagate for that reason alone on principle. Whether we continue to use Seagate laptop drives or not is still up in the air, they have up until this point been as reliable as I could realistically hope.