Nexus Clodius..?

Enclosures and acoustic damping to help quiet them.

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nici
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Post by nici » Sat Sep 20, 2008 1:33 pm

Erssa--> That's one of the main reasons why i use verkkokauppa.com. I've returned stuff because i thought the quality was poor. Also returned my HDD because the revision was wrong(four platters instead of three). They didn't even ask why i returned it.

vanhus
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Post by vanhus » Sat Sep 20, 2008 2:28 pm

Erssa wrote:In Finland we have two weeks to return a product, if we are unhappy.
Only avail if you buy stuff that requires to be delivered. I bought the case from hardwarestore. Read: I physically went there, picked the case up and drove away. In case you have better rights than rest of the people at Finland, good for you. Here you can check rights all the people have over product returns and refunds:

http://www.kuluttajavirasto.fi/Page/dc9 ... 45f69.aspx
Erssa wrote:I have to agree with most people here. OP is throwing a hissy fit over something really trivial. It was his own fault for not reading the specs and for not returning the product when he saw the product wasn't what he had wanted.
Only thing you have to do is die; you choose to agree with most of the people. This however does not make your opinion ie. the opinion you choose to agree with any better or more right than my opinion is. It just makes it more popular.

Only in case the case or parts of it break, I can use the WARRANTY to claim either new case or use the refund to buy something else. I have nothing bad to say about the case, it's exactly what I bought: cheap and mediocore at best. I don't need or even want to return it. What I'm whining about is very clear: the fans do not meet the official specs of the fans they claim to be. In case you feel like fan with sticker D12SL SHOULD run at 1700 rpm, you and most of the people are right. In that case, I'm indeed whining for nothing. In that case I Just want you to remember this thread when you buy D12SL fans second hand and come to realize they run at 1700 rpm.

I did read the specs of the fan from the retail fans box, which said the fan runs at 1000 rpm. There was nothing on the box or the manual about the fans running up to 1700 rpm. The sticker on the fan says it's D12SL. That's all the FACTS the product provides. In case you can make better call under these facts, I salute you. I, however, am not a fortune teller.
Erssa wrote:
vanhus wrote:WHO HAS ACCESS TO INTERNET AT HARDWARESTORE?
Usually the shop has. Especially when they have computers on display. And these days most people with cellphones have internet access everywhere they go.
Haha. Every shop has internet access, but for the obvious reasons (people checking prices competitors can give for the products) they are not avail for the public. In case you want to go and dig around information about Nexus D12SL fans with the connection your phone has, you are more than welcome to do so (see the problem?).

I don't think people should need to go online to find the fine print, that's not printed on the box or the manual. That's like asking the shop owner to take you to the backroom, where they can give you the key to the safe that keeps the OFFICIAL specs of the product inside. It's just not right, as the official specs are therefor only available to LIMITED amount of people. By hiding the information from majority of the people they are simply and indeed misleading them. Misleading has many names.

nici
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Post by nici » Sat Sep 20, 2008 5:37 pm

At least verkkokauppa lets you return pretty much anything you physically picked up at the store. There's some limitations regarding some produts. Something like clothes shops not allowing returns of underwear unless they are defective.. :lol: Some other shops also have better return policies than required by law.

Erssa
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Post by Erssa » Sun Sep 21, 2008 2:24 am

nici wrote:At least verkkokauppa lets you return pretty much anything you physically picked up at the store. There's some limitations regarding some produts. Something like clothes shops not allowing returns of underwear unless they are defective.. :lol: Some other shops also have better return policies than required by law.
That's also one of the reasons why I buy from there.
vanhus wrote:Only avail if you buy stuff that requires to be delivered. I bought the case from hardwarestore. Read: I physically went there, picked the case up and drove away. In case you have better rights than rest of the people at Finland, good for you. Here you can check rights all the people have over product returns and refunds:

http://www.kuluttajavirasto.fi/Page/dc9 ... 45f69.aspx
OK, but like it says in that link, many shops choose to voluntarily have this return policy. It's a way to compete for customers. Pretty much all the big stores have it.

vanhus
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Post by vanhus » Sun Sep 21, 2008 1:20 pm

Erssa wrote:
OK, but like it says in that link, many shops choose to voluntarily have this return policy. It's a way to compete for customers. Pretty much all the big stores have it.
The company I buy my stuff from only gives store credit. So, once you've placed your bets, the house always collects the chips. All this is irrelevant though, as it does not solve the fundamental problem buyers of the case are facing.

Namheul
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Post by Namheul » Sun Sep 21, 2008 4:45 pm

vanhus wrote: All this is irrelevant though, as it does not solve the fundamental problem buyers of the case are facing.
Which is what exactly?

vanhus
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Post by vanhus » Sun Sep 21, 2008 6:56 pm

Namheul wrote:
vanhus wrote: All this is irrelevant though, as it does not solve the fundamental problem buyers of the case are facing.
Which is what exactly?
Take the time to read the thread. Here are just few snips, to get you started:
vanhus wrote:What I'm whining about is very clear: the fans do not meet the official specs of the fans they claim to be.

...

The box does not provide you with the facts, the manual does not provide you with the facts. Only BOLD claim the product makes is the one with the sticker that's attached to the fans. The sticker says NEXUS D12SL. Nexus itself states the fans have same internal components, whereas anyone with even basic understanding of electronics must understand this can't be the case. The resistor isn't the same, there for it's not the same fan. Instead, it's something that is deliberately named D12SL.

...

I crosschecked the fans to the retail D12SL fans specs, which were PRINTED on the side of the retail box? Then what? Am I to believe the site (like silentpcreview) that tells me D12SL runs at 1000 rpm, am I to believe the retail box that tells me the D12SL runs at 1000 rpm or am I to ASSUME the fans run at 1700 rpm?!

...

I don't think people should need to go online to find the fine print, that's not printed on the box or the manual. That's like asking the shop owner to take you to the backroom, where they can give you the key to the safe that keeps the OFFICIAL specs of the product inside. It's just not right, as the official specs are therefor only available to LIMITED amount of people. By hiding the information from majority of the people they are simply and indeed misleading them. Misleading has many names.
Using known product name to sell another product, that clearly does not live up to the specs of the known product? ..and I'm the one that's to take blame for it?

Yeah, I'm missing something here.

lodestar
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Post by lodestar » Mon Sep 22, 2008 12:11 am

vanhus wrote: All this is irrelevant though, as it does not solve the fundamental problem buyers of the case are facing.
Buyers of the Nexus Clodius case are not facing any problem, even though you may be. The major feature of the case is the illuminated fan controller, which changes color according to the internal case temperature. There is a temperature sensor, but the controller is not temperature controlled, it is up to the user to turn the fans up or down as they choose.

The range of the fans is 1000 to 1700 rpm, and the case is described by Nexus as part of the Ventilation Pro series. Obviously the target market is gamers looking for a cheap case to keep a hot graphics card cool. At 1700 rpm those fans are clearly going to be noisy, but will probably be drowned out by the noise of the graphics card fan and/or the PSU. If the 2 other optional fans are fitted to the case it will be noisier still.

So why would anyone buy a cheap gamers case and then expect fans to be fitted to it with a maximum rpm of only 1000, and capable by using the built-in fan controller of being turned down to say 500 or 600 rpm? Now if that was the situation, the intended market would have a problem.

Having made assumptions about what you were buying rather than checking first, you still have a case which you say you are quite happy with, apart from the fans that is.

But the only issue with the fans in fact is that you cannot run them below 1000 rpm. Although it seems that in practice this is actually 900 rpm.

But then isn't that the point of the Clodius - that you can opt for either quieter operation or more airflow (and more noise)? And if you don't want the noise, just turn the fans to the minimum, leave them there and run the PC at higher temperatures? And given that the Clodius is never going to be a quiet PC without significant modifications, would there be any difference in reality between the fans running at 900 rpm and 500/600 rpm? Unless you have both a silent PSU and a silent graphics card, I think not.

vanhus
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Post by vanhus » Mon Sep 22, 2008 4:07 am

Since the point is being overriden with/by excuses, I find no reason to continue participating to this thread. However I will tell you how the story ends..

..I took the fans back to the store. I was simply going to leave them there, as I didn't find it reasonable to make any claims over them; it wasn't their fault, it was clearly something Nexus did and therefor something Nexus should respond to. However the guy at the store thought I should be refunded, which totally astounded me. I told him the fans work the way they are supposed to work, but he agreed with me over the labeling of the fans; if they are labeled as Nexus D12SL, that's what they should be. With refund I obviously opted to go for another fan, as that was what I went there for anyway. Actually ended up spending a lot more at the store than I planned, as the guy made me a good deal on a new monitor too.

What I can say is, I find the general approach over the matter quite depressing and disappointing; Nexus denies any changes over the fans, they deny the need for alternative labeling. People keep on telling me I should've done proper reseach, when the fact is D12SL is very well know product and has established reputation as a silent fan among pc users. It's somehow my fault the labeling of the fans does not match the D12SL specsheet, which I suppose still is available freely and widely over the internet.

Guess it all comes down to whatever rocks your boat. I'll be playing Grid if you need me :)

tsb
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Post by tsb » Mon Sep 22, 2008 9:26 pm

vanhus wrote:Since the point is being overriden with/by excuses, I find no reason to continue participating to this thread. However I will tell you how the story ends..

..I took the fans back to the store. I was simply going to leave them there, as I didn't find it reasonable to make any claims over them; it wasn't their fault, it was clearly something Nexus did and therefor something Nexus should respond to. However the guy at the store thought I should be refunded, which totally astounded me. I told him the fans work the way they are supposed to work, but he agreed with me over the labeling of the fans; if they are labeled as Nexus D12SL, that's what they should be. With refund I obviously opted to go for another fan, as that was what I went there for anyway. Actually ended up spending a lot more at the store than I planned, as the guy made me a good deal on a new monitor too.

What I can say is, I find the general approach over the matter quite depressing and disappointing; Nexus denies any changes over the fans, they deny the need for alternative labeling. People keep on telling me I should've done proper reseach, when the fact is D12SL is very well know product and has established reputation as a silent fan among pc users. It's somehow my fault the labeling of the fans does not match the D12SL specsheet, which I suppose still is available freely and widely over the internet.

Guess it all comes down to whatever rocks your boat. I'll be playing Grid if you need me :)
I'm glad the guy at the store did what Nexus should have done in the first place. You should keep supporting his excellent CS with more purchases in the future.

nici
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Post by nici » Wed Sep 24, 2008 1:00 pm

I just checked the official Yate Loon site, and the D12SL is supposed to run at 1350rpm. I think there was some discussion about his when the Nexus fans first appeared. So even the stock nexus fan is a custom D12SL. Direct links don't work, bu you can find the specs here

spookmineer
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Post by spookmineer » Wed Sep 24, 2008 4:07 pm

vanhus wrote:Now, what if I don't have internet?
Then we wouldn't have this classic thread.
We now all know that the fans in this case go to 1700 RPM.
On the website it says 1000-1700 RPM, on the box it doesn't, and the fans are mislabeled (wonder if you ever bought an NVidia card and found out when you got home, it's not the GTX260 but a freaking GTX260-216 which doesn't have the usual 192 shader processors - or order a P180 and find out you got a P182 instead [like some did], which has a different colour - or buying an X2 5200+ and find out it's not the 65 Watt model but the 89 Watt model - or...).

I'm glad you could solve this with the store, sounds like a good store. We couldn't have solved your problem anyway, not even if you made a thousand posts.

Your message is clear though: don't believe what the box or labels say, simply check internet to see the specs.

vanhus wrote:I don't think people should need to go online to find the fine print, that's not printed on the box or the manual.
Obviously you never bought a game. The EULA can only be seen when installing a game. I would like to see a thread from you about that :wink:

lodestar
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Post by lodestar » Wed Sep 24, 2008 5:30 pm

The point the OP made was there were Nexus labels on his fans with D12SL-12 on them, and naturally he assumed this was the same as the Yate Loon D12SL-12. But as Nexus pointed out in their email, it isn't. To them D12SL-12 is simply a brand name like 'real silent'. As they said, what the label says and the electronics in the fan are not related. And as nici has pointed out even the standard Nexus D12SL-12 is actually not the same as the Yate Loon of the same designation.

The OP claimed the fans were excessively noisy at full speed, so they were clearly the 1700 rpm models that the web site spec says they should have been. I would agree with him that what Nexus are doing is potentially confusing. But I still think that most people confronted with a case with such a prominent fan controller would still ask the question - so what range does it cover? As there was apparently nothing on the box to answer this question, this should have led him to the Nexus web site where the answer is extremely clear.

vanhus
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Post by vanhus » Thu Sep 25, 2008 7:01 am

tsb wrote:I'm glad the guy at the store did what Nexus should have done in the first place. You should keep supporting his excellent CS with more purchases in the future.
I'm glad too and there is no doubt about it, I will keep on buying my stuff from him. In fact I hope to see him again, when I need to update my PSU.
nici wrote:I just checked the official Yate Loon site, and the D12SL is supposed to run at 1350rpm.
Yeah, keep on missing the point. The sticker said NEXUS D12SL-12, NOT Yate Loon D12SL-12. I said NEXUS D12SL, which was later shorted to D12SL. I never made reference to YATE LOON D12SL, though I did mention what I assumed the fans really were; Yate Loon D12SM - not SL. But go on, you are so far off the track, I no longer see the point of trying to stop you.
spookmineer wrote:
vanhus wrote:Now, what if I don't have nternet?
Then we wouldn't have this classic thread.
What if I don't have internet - at store the odds for that to happen rise near 100% for just about everyone. I find it hard to believe a store supplies their customers with free access to porn or to check the prices competitors are offering. I also find it hard to believe anyone with S40 phone is doing serious surfing to find information about products they are about to buy. Or even with S60 phone, with todays loading times.
spookmineer wrote:We now all know that the fans in this case go to 1700 RPM.
I should hope so, but then again, I did hope to get fans topping at 1000 rpm. Life is full of wonders and small miracles, even the kinds you don't like or want.
spookmineer wrote:On the website it says 1000-1700 RPM, on the box it doesn't, and the fans are mislabeled
Website, yes. Box, manual - no. Fans, mislabeled? Yes. Whole concept reeks the stench of scam.
spookmineer wrote:(wonder if you ever bought an NVidia card and found out when you got home, it's not the GTX260 but a freaking GTX260-216 which doesn't have the usual 192 shader processors - or order a P180 and find out you got a P182 instead [like some did], which has a different colour - or buying an X2 5200+ and find out it's not the 65 Watt model but the 89 Watt model - or...).
(I never bought any of those, but those that did..they too filled the internet with posts about the subject - be it gfx-card, case or burning hot cpu. Just an interesting sidenote, isn't it odd how the internet works: you always hear about the one guy that was unhappy, but never about the 10 000 others that were just fine with the product.)
spookmineer wrote:I'm glad you could solve this with the store, sounds like a good store. We couldn't have solved your problem anyway, not even if you made a thousand posts.
Store is mediocore, but it really made good call hiring the guy. You are right, even the collective wisdom of silentpcreview couldn't have solved the problem. It's something Nexus did, it's something Nexus should respond to. However, the general approach over the matter still makes me sick.
spookmineer wrote:Your message is clear though: don't believe what the box or labels say, simply check internet to see the specs.
Well, there's more to the story than that. But to some people that'll do, spookmineer, that'll do.
spookmineer wrote:
vanhus wrote:I don't think people should need to go online to find the fine print, that's not printed on the box or the
manual.
Obviously you never bought a game. The EULA can only be seen when installing a game. I would like to see a thread from you about that :wink:
I still believe hiding information in order to make more money is wrong. I believe "mislabeling" fans purposefully to make more money is wrong. I believe denying changes in fans, when they have been clearly changed is wrong. I believe in fear of lawsuites and massive customer returns, denying need for alternative labeling and excuses for using the same name for a fan is plain wrong.

At Finland, we don't need to care about shrink-wrap agreements/contracts; according to the legislation, they are not good for court and people simply don't need to apply to them. However, we do have strict copyright laws, that do just about the same as most of EULAs. So, even though you might like to see me going for the subject, unfortunately I have to forfeit before the battle even begins.
lodestar wrote:The point the OP made was there were Nexus labels on his fans with D12SL-12 on them, and naturally he assumed this was the same as the Yate Loon D12SL-12. But as Nexus pointed out in their email, it isn't.
How many times do I need to say this? I did not make an assumption; only way that to happen would have been, if I had assumed the NEXUS D12SL-12 sticker on the fan means, they are NOT NEXUS D12SL-12 FANS. Could you make such an assumption? Are you a fortune teller? And what are you talking about YATE LOON FANS? THEY WEREN'T
BRANDED YATE LOON. THEY WERE BRANDED NEXUS, LIKE I'VE BEEN SAYING ALL ALONG!

I hope next time you buy a chocolate bar, it's made of shit. I hope they make it look and smell like the chocolate bar you like, I hope they get even the texture right. I hope after taking the first bite, you realize YOU SHOULD HAVE GONE TO THEIR WEBSITE TO KNOW NOW THEY ARE SELLING SHIT BARS INSTEAD OF CHOCOLATE. Get my drift..?
lodestar wrote:To them D12SL-12 is simply a brand name like 'real silent'.
They said no internal parts are exchanged, therefor there is no need for
alternative labeling. Clearly, the NEXUS D12SL-12 is a product name, this is confirmed even by their website. Nexus is their brand name. What you call "real silent" might as well be the productline of their fans, but the fans still do have their own product names/codes. Period.
lodestar wrote:As they said, what the label says and the electronics in the fan are not related. And as nici has pointed out even the standard Nexus D12SL-12 is actually not the same as the Yate Loon of the same designation.
No, AS YOU SAID. What they said was the internals are the same, THEREFOR ALTERNATIVE LABELING IS NOT NEEDED. However, person with even basic understanding of electronics must understand this can't be the case; internals must have changed in order the fan to reach 1700 rpm. Resistor, propably the windings of the motor are different. Who is STILL talking about Yate Loon D12SL? YOU AND NICI ARE. I'm not. I had 2 fans labeled NEXUS D12SL-12. Period.
lodestar wrote:The OP claimed the fans were excessively noisy at full speed, so they were clearly the 1700 rpm models that the web site spec says they should have been.
33-40db is fairly loud, yes? Label said NEXUS D12SL-12. That's a product name, not a brand name. NEXUS D12SL-12 runs at 1000 rpm - how many more times do I need to say this to you? Not even once, as you are on the same tracks as nici. See me waving? I got off that train already.
lodestar wrote:I would agree with him that what Nexus are doing is potentially confusing.


Misleading, mislabeling, denying and hiding facts..confusing? It's a whole lot more than that.
lodestar wrote:But I still think that most people confronted with a case with such a prominent fan controller would still ask the question - so what range does it cover? As there was apparently nothing on the box to answer this question, this should have led him to the Nexus web site where the answer is extremely clear.
Nexus D12SL is a known product. It will run at 1000 rpm even after this thread dies. As I didn't even care about the controller, it was irrelevant to know the voltagerange of the controller was able to deliver to the fans.

nici
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Post by nici » Thu Sep 25, 2008 12:11 pm

D12SL is a Yate Loon product number which Nexus just happens to use, common practice with fans of most brands. If nexus decides to call all their fans the Nexus D12SL they can do so and it would not be lying in any way. Misleading perhaps, but only for a tiny percentage of their customers who have any hum of what D12SL might even stand for.

jaganath
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Post by jaganath » Thu Sep 25, 2008 2:35 pm

for gods sake, will someone lock this thread....i'm tired of it floating to the top of the Cases and Damping forum thread list like a turd that won't flush. lost its usefulness about 10+ posts ago.

nici
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Post by nici » Thu Sep 25, 2008 3:21 pm

Ah, the plot thickens!

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Post by vanhus » Thu Sep 25, 2008 5:26 pm

nici wrote:D12SL is a Yate Loon product number which Nexus just happens to use, common practice with fans of most brands.


It's absolutely irrelevant what kind of labeling others use, as the fan in question very clearly indentified itself as a Nexus D12SL-12. Due to the indentification it has very distinctive characters, which in the end define it as a Nexus D12SL-12 fan. So, in the end the fan is defined - just like human beings - by its characters, not by it's name. This renders your next sentence obsolete:
nici wrote:If nexus decides to call all their fans the Nexus D12SL they can do so and it would not be lying in any way.


Even after renaming all their fans, they can't sell a 1700 rpm fan claiming it runs at 1000 rpm. In case you feel like they can do that, GO ON. Just to make sure you understand, this is what they are currently doing - selling 1700 rpm fans that claim they run at 1000 rpm, as last time I checked, the Nexus D12SL-12 still is/was a product name, not a productline name.
nici wrote:Misleading perhaps, but only for a tiny percentage of their customers who have any hum of what D12SL might even stand for.
So now it's misleading, perhaps. Guess that's the best I get out of you, so that'll do, nici, that'll do.
jaganath wrote:for gods sake, will someone lock this thread....i'm tired of it floating to the top of the Cases and Damping forum thread list like a turd that won't flush. lost its usefulness about 10+ posts ago.
Can't help people being excessively repetitive, failing again and again to see the point even if it's given on a silver plate. Goes to show you the importance of IQ, does it not..?
nici wrote:Ah, the plot thickens!
How.

Namheul
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Post by Namheul » Thu Sep 25, 2008 8:32 pm

vanhus wrote: Can't help people being excessively repetitive, failing again and again to see the point even if it's given on a silver plate. Goes to show you the importance of IQ, does it not..?
LOL thats awesome.

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Post by spookmineer » Fri Sep 26, 2008 7:18 pm

I'm still reading this thread. I'm about to become as bored as vanhus I think :?

lodestar
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Post by lodestar » Fri Sep 26, 2008 8:41 pm

With apologies to jaganath it might be worth quoting a review by one of the purchasers of this case from my local hardware dealer
Got this case as it had loadsa of 3.5" hard drive bays and the promise of the 2 large and quiet fans to set up a home server. However the fans aren't quiet especially at full speed, however it is low pitched and the do seem to move a lot of air, the ability to quickly change the speed of the system fans is a bonus too. The colour indicator for temperature seems like a bit of a gimick thou and totally depends on where you place the probe.

Installation is simple (if you've built a system before), but the metal used for the side panels is very thin and can be bent easily. There is a decent amount of room in the case, but is a bit crampped for large rigs with lots of wires (I recommend the Antec P182 for larger rigs). Also I can't see someone comfortably gettin a big graphics card like the gtx200 series in there. Also the instructions are all but absent.

The case does look nice thou and overall its a good cheap case, with lots bays and 2 efficient (if not quiet) fans, just don't expect amazing build quality or lots of room inside.
This seems to largely bear out what vanhus said in his OP, but there seems to be no mention of fan labels....

green
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Post by green » Fri Sep 26, 2008 11:21 pm

green wrote:normal people would contact the shopfront pleading their case
(ie. thought the product came with A, instead came with B)
if that isn't successful they move on to the manufacturer
if that isn't successful they then move on to consumer affairs
(specifically small claims-style courts)
vanhus wrote:..I took the fans back to the store. I was simply going to leave them there, as I didn't find it reasonable to make any claims over them; it wasn't their fault, it was clearly something Nexus did and therefor something Nexus should respond to. However the guy at the store thought I should be refunded, which totally astounded me. I told him the fans work the way they are supposed to work, but he agreed with me over the labeling of the fans; if they are labeled as Nexus D12SL, that's what they should be.
so what you're saying is that it took you somewhere in the region of 12 days to do what a normal person would do...

i can't speak for all of the people here but I (like most normal people) would've gone back to the store the time we figured out something wasn't right (like i had pointed out days ago). the longer you leave it the less legitimate your reason for returning it.
vanhus wrote:I hope next time you buy a chocolate bar, it's made of shit. I hope they make it look and smell like the chocolate bar you like, I hope they get even the texture right. I hope after taking the first bite, you realize YOU SHOULD HAVE GONE TO THEIR WEBSITE TO KNOW NOW THEY ARE SELLING SHIT BARS INSTEAD OF CHOCOLATE. Get my drift..?
yes because passing off faecal matter as food is the equivalent of getting fans that aren't silent enough. and even then when someone would have taken a bite out of it, guess what? they would've gone back to the damn store they bought it from and demanded a refund. then gone to the manufacturer and taken it up with them. then gone to consumer affairs and taken up with them instead sitting in front of their computer complaining about it on the internet.

the tone of this thread would be completely different had originally said "the fans spun up to 1700rpm even though the fan code indicates it tops out at 1000rpm. so i went back to the store and exchanged them. anyone else find this as well?". but instead of returning them you came on here to complain.

i move to have this thread deleted as it brings down the forum quality.
OP is free to begin a new one where he had return the fans.
i need a person to second this motion, then votes in favour to say 'aye'.

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Post by spookmineer » Fri Sep 26, 2008 11:24 pm

F1

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Post by vanhus » Sat Sep 27, 2008 12:07 am

lodestar wrote:This seems to largely bear out what vanhus said in his OP, but there seems to be no mention of fan labels....
The "review" does nothing, as it does not mention fan labels. However, word "SERVER" does make an excellent point of the noiselevel the machine is going to produce anyways. Fan slowed down to 23-26db might seem silent. Compared to rest of the machine it might even be silent, as the array of harddrives and STOCK cooling for cpu can and will easily make way more noise than, say, 4x RETAIL D12SL@12V.
green wrote:so what you're saying is that it took you somewhere in the region of 12 days to do what a normal person would do...
What I'm saying is, I wasn't going to take them back in the first place, but as I was going there anyway, I opted to leave'em there. Instead of just leaving them there, I got refunded - which wasn't expected. The shop didn't have any obligations do to that, as the ERROR is made by NEXUS. Since the shop had no obligations and LEGALLY I'm out of warranty on this one, it makes A LOT of sense to approach the manufacturer. I didn't make any claims to Nexus either, but I did ask them to replace the fan labeling. No avail.
green wrote:i can't speak for all of the people here but I (like most normal people) would've gone back to the store the time we figured out something wasn't right (like i had pointed out days ago). the longer you leave it the less legitimate your reason for returning it.
See me waving..?

This thread isn't about me returning them fans, but Nexus selling D12SL fans that run at 1700 rpm. This thread is about mislabeling and thanks to people like you, not mention Nexus, MISLEADING.
green wrote:
vanhus wrote:I hope next time you buy a chocolate bar, it's made of shit. I hope they make it look and smell like the chocolate bar you like, I hope they get even the texture right. I hope after taking the first bite, you realize YOU SHOULD HAVE GONE TO THEIR WEBSITE TO KNOW NOW THEY ARE SELLING SHIT BARS INSTEAD OF CHOCOLATE. Get my drift..?
yes because passing off faecal matter as food is the equivalent of getting fans that aren't silent enough.


No, putting shit into food wrapper and calling, not to mention selling it as a food does. But you can keep on missing the point, as it makes it way more easier to defend my cause.
green wrote:and even then when someone would have taken a bite out of it, guess what? they would've gone back to the damn store they bought it from and demanded a refund. then gone to the manufacturer and taken it up with them. then gone to consumer affairs and taken up with them instead sitting in front of their computer complaining about it on the internet.
Irrelevant.
green wrote:the tone of this thread would be completely different had originally said "the fans spun up to 1700rpm even though the fan code indicates it tops out at 1000rpm. so i went back to the store and exchanged them. anyone else find this as well?". but instead of returning them you came on here to complain.
What kind of tone do you expect from a person that has just been ripped of by a company? Besides, it makes absolutely no difference at all, had I returned them fans or not, as the fact remains: NEXUS IS SCAMMING PEOPLE. Again, this thread isn't about me returning fans.
green wrote:i move to have this thread deleted as it brings down the forum quality.
OP is free to begin a new one where he had return the fans.
i need a person to second this motion, then votes in favour to say 'aye'.
I wanted fans that run at 1000 rpm, in life we don't seem to get what we want. What does seem apparent to me is, once you make fool out of yourself, it's easier to do what the shop did for Nexus: clean up the evidence and hope the matter simply goes away. I have no reason to wish this thread to be deleted. If you feel like ALL THE PEOPLE contributing to this thread lower the quality of the forums, I should wish you luck with that. I think it's something you need anyways, as you barely touched the subject anyways..

lodestar
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Post by lodestar » Sat Sep 27, 2008 2:01 am

For what it's worth, I think your claim that your fans had exactly the same label as the normal 1000 rpm fans is not correct. I had forgotten about it but Nexus normally mark a power consumption number on their fan labels. I have a couple of Nexus fans here and they are so marked, but it is written in very small numbers. I think that the labels on your Clodius case fans were marked with a different and higher number, as you would expect from a faster running fan.

If you had compared the 1000 rpm fan label against the label on the Clodius fans they would have been exactly the same, except for the power consumption number. You would then have been aware that they were not the same fans. But you did not do that. But in reality that's what computer hardware is all about, sometimes differences are clearly labelled, sometimes the differences can be all but invisible. They are nevertheless there, all you have to do is look for them.

Now rather than posting another diatribe, why don't you go back to your hardware dealer, and get him to check those fan labels again. I think you will find I am right.

vanhus
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Post by vanhus » Sat Sep 27, 2008 4:02 am

lodestar wrote:For what it's worth, I think your claim that your fans had exactly the same label as the normal 1000 rpm fans is not correct. I had forgotten about it but Nexus normally mark a power consumption number on their fan labels. I have a couple of Nexus fans here and they are so marked, but it is written in very small numbers. I think that the labels on your Clodius case fans were marked with a different and higher number, as you would expect from a faster running fan.
Normally you would expect that. However the size of the resistor needed depends totally on the windings of the motor. Since the retail package of the D12SL fan says: "Specifications are subject to change without notice", I must ASSUME this means the internal parts can be altered, as long as the fan meets the specifications stamped on the side of the box.
lodestar wrote:If you had compared the 1000 rpm fan label against the label on the Clodius fans they would have been exactly the same, except for the power consumption number. You would then have been aware that they were not the same fans. But you did not do that.


..and WHY would I do such comparison? Like I and the box say, the fans are subject to alterations. It's still unheard of them D12SL fans to run at 1700 rpms, no matter how radically they altered the design, is it not?
lodestar wrote:But in reality that's what computer hardware is all about, sometimes differences are clearly labelled, sometimes the differences can be all but invisible. They are nevertheless there, all you have to do is look for them.
Look I did and will again, as I'm about to buy another case - the price dropped to less than 40e, which isn't exactly a bad deal for a case with fan controller, even if it's mediocore design. Unfortunately I do need to use a different shop, as I (or to be more exact, the one whose computer it will be) need parts they don't have and I don't want them to be ordered just for me. Obviously, I will still use the shop for all the things I need to buy, even if they don't have exactly the thing I want. Good customer service is good customer service and I really appreciate that.
lodestar wrote:Now rather than posting another diatribe, why don't you go back to your hardware dealer, and get him to check those fan labels again. I think you will find I am right.
I will check them next time I get there. I will also check them when the new case arrives and hopefully, every place I can during the time I need to wait for the case. However, you must understand the amount of electricity they pull will not change a thing. You also need to understand why. If you can't, try reading part of the post about motor windings and specs subject to change again.

Techno Pride
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Post by Techno Pride » Sat Sep 27, 2008 10:26 am

I don't understand this entire thread at all. What furthur research needs to be done when the label already says "D12SL"?

A simple research for "D12SL" on SPCR forums would reveal 1000 or 1350 rpm, never 1700rpm...

Namheul
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Post by Namheul » Sun Sep 28, 2008 6:55 pm

Techno Pride wrote:I don't understand this entire thread at all. What furthur research needs to be done when the label already says "D12SL"?

A simple research for "D12SL" on SPCR forums would reveal 1000 or 1350 rpm, never 1700rpm...
And a simple search on the case will reveal 1700rpm fans...

The fact of the matter is, that he bought a CASE, not some fans. If he had researched the CASE he bought, he would realise they come with 1700rpm fans.

Delete this thread!

vanhus
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Post by vanhus » Sun Sep 28, 2008 7:02 pm

Techno Pride wrote:I don't understand this entire thread at all. What furthur research needs to be done when the label already says "D12SL"?

A simple research for "D12SL" on SPCR forums would reveal 1000 or 1350 rpm, never 1700rpm...
That is what the search does (excluding this thread) and to make clear, NEXUS D12SL is the one @1000 rpm.

Since I got nothing better to do, I opted to check the label of the Yate Loon D12SM I happen to own and crosschecked it with retail Nexus D12SL. As everyone knows, the YL D12SM tops at 1650 rpm and Nexus D12SL at 1000 rpm. What everyone does not know is the amount of electricity they pull..

..want to guess?

Exactly the same amount! The sticker on both say they pull 0,3A and to me this is a very clear sign about things to happen, when I actually do get to check the clodius fan labels. It also reveals the reason for Nexus to say THERE IS NO NEED TO CHANGE THE LABEL, though an obvious need for alternative labeling and information about the speed of the fans is required. Though the alternative labeling would help a lot, the information about the rpms should be available on the hand when purchasing the case. Not providing such information is like telling the customer the fancontroller only supports 24 volts - but to really know that, you need to visit their website. It's just not right.

vanhus
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Post by vanhus » Sun Sep 28, 2008 7:07 pm

Namheul wrote:The fact of the matter is, that he bought a CASE, not some fans. If he had researched the CASE he bought, he would realise they come with 1700rpm fans.

Delete this thread!
I bought A PRODUCT. This product consists CASE, FAN CONTROLLER AND TWO FANS. So, HALF OF THE PRODUCT IS MADE OF THE FANS. Just to make sure, I have already stated I got nothing bad to say about the case; though mediocore, it's exactly what I bought. I've even praised the pricing of the product, by saying under 40 euros it's really not a bad deal. I've also said, I purchased the case solely because of the fans.

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