Aftermarket cooling and which mfgrs void warranties

They make noise, too.

Moderators: NeilBlanchard, Ralf Hutter, sthayashi, Lawrence Lee

Post Reply
CA_Steve
Moderator
Posts: 7407
Joined: Thu Oct 06, 2005 4:36 am
Location: Monterey Bay, CA

Aftermarket cooling and which mfgrs void warranties

Post by CA_Steve » Wed Feb 19, 2014 7:56 am

I came across this article at HT4U. The Googlish version is a horrid translation and can lead to conflicting information, but the table listing the various card manufacturers and whether or not their warranties remain intact when replacing the cooler/overclocking/overvolting is very useful. Of course, your retailer may impart their own policies.
1080p Gaming build: i5-4670K, Mugen 4, Asrock Z97 Anniversary, MSI GTX 1660 Gaming X, 8GB 1866 RAM, Samsung 860 Evo 500GB, Crucial MX100 256GB, WD Red 2TB, Samsung DVD burner, Fractal Define R4, Antec True Quiet 140 (2 front + rear) case fans, Seasonic SSR-550FX. 35W idle, 45-55W video streaming, 170-200W WoW, 318W stress test (Prime95 + Furmark)

Support SPCR through these links: Amazon and Newegg

boost
Posts: 661
Joined: Wed Jul 12, 2006 10:29 am
Location: de_DE

Re: Aftermarket cooling and which mfgrs void warranties

Post by boost » Thu Feb 20, 2014 12:18 am

The Quote from MSI says something like:
According to the terms of our warranty replacing the cooler is not expressly forbidden, therefore it's allowed.Should a defect occur during the waaranty period, [the cooler replacement] is only relevant. if the defect is caused by "improper handling" [original term is only used in legal documents, in this case means something like it's an electronic component that is sensitive to things like static electricity, etc. , handle accordingly, legeal definition of the term is where the debate starts... ] or bad modifications [i.e. scratching, too much pressure from the cooler, bent parts, ... as opposed to proper mounting of an aftermarket cooler]. if the card is damaged during the cooler swap, all damages are to be paid by the customer.
In non-legal terms: do it right and we have no problem covering our warranty, if you don't you're on your own. MSi says to OC damages, normally not a problem and also hard to check, only in case of extreme overclocking (DIce, LN²) we decide on a case by case basis.
To get the warranty you have to send it in with the original cooler.
The last part of the article describes the legal situation in Germany in more detail. There is a warranty as provided by the manufacturer often only to retailers, and there is a different "warranty" as described in consumer law covering retail transactions. The first to contact in case of a faulty product in Germany in always the retailer, not the manufacturer.
Lian Li V600, Asus P77Z-M Pro, i5-3570K 4.4GHz with Scythe Orochi, 140mm Slipstream 500RPM and Mugen2 115X Bolt through kit, Evga GTX 970 Superclocked, BeQuiet E9 580W CM

Kyno
Posts: 21
Joined: Mon Dec 16, 2013 3:56 am

Re: Aftermarket cooling and which mfgrs void warranties

Post by Kyno » Thu Feb 20, 2014 3:54 am

From what I understand, EVGA, Zotac, and MSI all the way.

CA_Steve
Moderator
Posts: 7407
Joined: Thu Oct 06, 2005 4:36 am
Location: Monterey Bay, CA

Re: Aftermarket cooling and which mfgrs void warranties

Post by CA_Steve » Thu Feb 20, 2014 9:14 am

Thanks, boost!
1080p Gaming build: i5-4670K, Mugen 4, Asrock Z97 Anniversary, MSI GTX 1660 Gaming X, 8GB 1866 RAM, Samsung 860 Evo 500GB, Crucial MX100 256GB, WD Red 2TB, Samsung DVD burner, Fractal Define R4, Antec True Quiet 140 (2 front + rear) case fans, Seasonic SSR-550FX. 35W idle, 45-55W video streaming, 170-200W WoW, 318W stress test (Prime95 + Furmark)

Support SPCR through these links: Amazon and Newegg

Post Reply