I second that. After Antec having "fixed" the problem and introducting a new rev. of NeoHE, I waited several months before purchasing another one (P150+NeoHE). I was very disappointed to receive an old, pre-fixed version, again with warranty sticker voided.BrianF wrote:I appreciate everything you've said here in the way of a recap, but I want to tell you that I for one still don't feel I can "buy with confidence". There needs to be more formal disclosure from Antec.
In my system, this proved to be no problem in practice, but now I still have the possibility that at some time in the future if I want to put a different MB in that system, the PSU may stop working. So how does this let me buy with confidence? Do you expect to replace the PSU if I call in 2 years?
Also, I wanted to re-iterate what BrianF said, that it would be helpful to have full disclosure on the exact nature of the problem. I also thought your post really avoided being very specific about the problem. I would expect that within Antec, you know very clearly what the problem is. I can't understand why you won't disclose that to your customers, since it is us who have to put up with the issue(s).