Replace that PSU fan without voiding your warranty.

PSUs: The source of DC power for all components in the PC & often a big noise source.

Moderators: NeilBlanchard, Ralf Hutter, sthayashi, Lawrence Lee, Devonavar

Post Reply
WARDOZER9
Posts: 121
Joined: Thu Jan 28, 2010 7:41 am
Location: Rockford, IL ( USA )

Replace that PSU fan without voiding your warranty.

Post by WARDOZER9 » Mon Apr 18, 2011 2:47 pm

I love it when the government has our backs.

It turns out that for all of the people that want a quietter fan in thier PSU, the law protects your right to do so with the Magnuson-Moss Warranty Act

It turns out that if we want a quietter fan in our PSU then we can replace it as we are not required by law to use a fan from a company. As long as the removal and installation of a fan does not damage the PSU then we have every legal right to RMA a PSU that has had the fan replaced if a capacitor goes south, a vreg pops or anything else.

Heres the catch, if we use a fan that is insuffecient to cool the PSU under load then the company has every right to deny an RMA but if we use a similar airflow fan that is simply quietter then a company by law cannot deny an RMA without proving that the modification caused the unit to fail.

This also goes for using those PSU press on molex and SATA adapters.

If anyone was ever denied an RMA because they replaced the fan you should contact the manufacturer if you still have the PSU and hit them with a healthy serving of law and let them know that they must by law replace the unit unless they can prove that replacing the fan caused the OVP to fail.

ces
Posts: 3395
Joined: Thu Feb 04, 2010 6:06 pm
Location: US

Re: Replace that PSU fan without voiding your warranty.

Post by ces » Mon Apr 18, 2011 4:13 pm

WARDOZER9 wrote:Heres the catch, if we use a fan that is insuffecient to cool the PSU under load then the company has every right to deny an RMA but if we use a similar airflow fan that is simply quietter then a company by law cannot deny an RMA without proving that the modification caused the unit to fail.
I don't believe that is so. Even if it is, your only remedy is small claims court.

b_rubenstein
Posts: 273
Joined: Tue Aug 04, 2009 7:03 am
Location: Brooklyn, NY

Re: Replace that PSU fan without voiding your warranty.

Post by b_rubenstein » Tue Apr 19, 2011 5:26 am

The Magnuson-Moss Warranty Act links to Wikipedia and not the text of the act itself. There is no language in the Wikipedia article to support your contention. Please supply a link to the actual text of the Act that supports the following: ... a company by law cannot deny an RMA without proving that the modification caused the unit to fail. , e.g., the burden of proof that the failure was not caused by the un-original part falls on the OEM. Since the OEM only warranties the as designed and built configuration, there is no warranty when the configuration is changed. Typically, the burden of proof that the design change did not impact fit, form and function falls on the entity making the design change.

Post Reply