Is it normal for a Samsung MP0402H to make a clicking noise

Silencing hard drives, optical drives and other storage devices

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SD-Plissken
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Joined: Sat May 20, 2006 10:37 am

Is it normal for a Samsung MP0402H to make a clicking noise

Post by SD-Plissken » Sun Jan 21, 2007 1:18 pm

As the title states this drive is making a audible clicking noise every 5sec's,and it's not due to seek noise.

I'm about to rma the drive as it is still covered,however. samsung states they will replace the drive with a refurb which means I could stilll have this issue.

Does anyone here have this drive,and wish to comment on this issue before i send this drive back.


Thanks...

jaganath
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Location: UK

Post by jaganath » Sun Jan 21, 2007 2:07 pm

The clicking is probably caused by advanced power management unloading the heads:

http://www.thinkwiki.org/wiki/Problem_w ... e_clicking

You could try using application like HDDScan to turn off APM.

SD-Plissken
Posts: 148
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Post by SD-Plissken » Sun Jan 21, 2007 2:14 pm

APM is disabled already.

SD-Plissken
Posts: 148
Joined: Sat May 20, 2006 10:37 am

Post by SD-Plissken » Wed Jan 24, 2007 2:17 pm

I guess no one has had this problem?

well the drive will be RMA'ed.


If anyone has anything else to add please do..



Thanks..

theyangster
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Location: Somewhere over the rainbow....

Post by theyangster » Wed Jan 24, 2007 3:08 pm

hmmmm, I've had something like that on my MP0402H, but not every five sec. There was a period where I was concerned about it, but it has stopped

is your PSU ok? voltages in spec? cables in all the way?

SD-Plissken
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Joined: Sat May 20, 2006 10:37 am

Post by SD-Plissken » Wed Jan 24, 2007 3:41 pm

theyangster wrote:hmmmm, I've had something like that on my MP0402H, but not every five sec. There was a period where I was concerned about it, but it has stopped

is your PSU ok? voltages in spec? cables in all the way?

Yes everything is order.

jojo4u
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Location: Germany

Post by jojo4u » Wed Jan 24, 2007 3:49 pm

When my Fujitsu 2,5" drive is idle, the head is driven to one specific position. You can hear this as a small click after each access. The head unloading is a more distinctive noise. So try to put load on you hdd or try to let it idle completely e.g. without the OS booted.

I described it a bit more here: viewtopic.php?t=35424&highlight=

SD-Plissken
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Post by SD-Plissken » Wed Jan 24, 2007 4:10 pm

jojo4u thanks,however. that info is for windows users,and this drive will be used under linux.

I have tried setting specs under hdparm which have not worked at all.

This leads me to believe the drive is faulty..

Thanks again.

jojo4u
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Location: Germany

Post by jojo4u » Wed Jan 24, 2007 6:23 pm

Well the point is that

1. Active Idle: The head is in a position of extreme inner in disk
medium. (VCM Lock)

can't be disabled.

SD-Plissken
Posts: 148
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Post by SD-Plissken » Wed Jan 24, 2007 6:28 pm

jojo4u That does not explain the noise the drive makes.

jimmyfergus
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Location: MA, USA

Post by jimmyfergus » Thu Jan 25, 2007 7:40 am

I used one of these 24/7, and it started clicking, and shortly after, it completely died. I can't remember where, but somewhere I saw people complaining about these drives dying.

Of course, I hadn't backed up for a couple of weeks :(.

It caused me to abandon my ideas of having a 24/7 server using a laptop drive on an NSLU2 machine. Lots of other people seem to have no problems though.

SD-Plissken
Posts: 148
Joined: Sat May 20, 2006 10:37 am

Update.

Post by SD-Plissken » Sun Feb 04, 2007 2:16 pm

Received the replacement,and there is no clicking.,and the drive is completely silent.

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