Weird. I had a problem with my p180 mini (actually its right now). The top fan was not running properly (bearring makin' weird sounds).
I got a replacement within 5 days? It will arive friday. My RMA was sent in on monday.
Antec Customer Support - Totally Useless
Moderators: NeilBlanchard, Ralf Hutter, sthayashi, Lawrence Lee, Devonavar
Just had a response from Antec re the pink/overbright LCD's in all Veris products. Seems the problem is a fault in manufacture, and they have no idea how to resolve it. The current official solution appears to be remove the LCD entirely, or simply turn it off!Fallen Kell wrote:Just a follow-up to let everyone know. At least for my Antec Fusion Remote Max, the LCD seems to be fine. I am in the USA so I am not sure how this affects world-wide. The case I got has the black/white LCD, and as such, does not suffer the blue/pink box issue that many are reporting.
The backlight is still way to bright with clear acrylic, and really should get toned down, possibly with some tinting film or a voltage mod. It also suffers the same bone-headed design as to keep the full screen on even when the PC is powered off (you have to unplug the power supply or flip a power supply on/off switch to get the screen to turn off when shutdown).
Aside from that, it seems to be working as advertised. My case was Quality Control checked in 9-2009. Looks like Antec USA seems to have a least one QC guy with eyes and made sure they used something that was human readable. I haven't fooled with the software yet to see if it can tame down the backlight.
You couldn't make it up.
Re: Antec Customer Support - Totally Useless
The best I can say about their support in the UK is, it's none existant. Antec are simply uncontactable in any way, shape or form to illicit a response that bears any relation to the questions asked.