Help! Files lost on my GFs computer. Where did they go?

Our "pub" where you can post about things completely Off Topic or about non-silent PC issues.

Moderators: NeilBlanchard, Ralf Hutter, sthayashi, Lawrence Lee

Post Reply
autoboy
Posts: 1008
Joined: Fri Dec 10, 2004 8:10 pm
Location: San Jose, California

Help! Files lost on my GFs computer. Where did they go?

Post by autoboy » Wed Apr 11, 2007 2:23 pm

Hi,

My GF lost her presentation yesterday which she spent considerable time doing. She emailed herself the file with Gmail, then opened it directly from gmail. The file was saved to the temporary IE directory and she continued to work on the file, saving it to the temp directory. When she wanted to open it, it was always in her recent powerpoint documents. She tried to open it yesterday to turn it in, and it was missing. I checked the entire computer, including hidden files and OS files, I checked all temporary folders manually, I checked her recent documents folder, but the file has disappeared. There is no record of the file in the trash. Other, older files still exist in the temp folders out for several weeks, but this file is missing. What can I do?

jhhoffma
Posts: 2131
Joined: Mon Apr 25, 2005 10:00 am
Location: Grand Rapids, MI

Post by jhhoffma » Wed Apr 11, 2007 3:47 pm

Download a undelete utility (there are a few free ones and some shareware ones that will recover smaller files for free) and search for the file name.

This is a tricky one, as you have to hope that the sector was not overridde.

Did you also check "Documents and Settings\%Username%\Local Settings\Temp"? This is where some programs store temp files when no local space is specified.

Best of luck.

nzimmers
Posts: 271
Joined: Mon Dec 04, 2006 6:13 pm

uh oh

Post by nzimmers » Wed Apr 11, 2007 3:52 pm

did she delete the "temporary internet files" or something like that? or maybe try opening the file from gmail again? teh file she was using in the temp directory may have gotten overwritten or delete

step number 1: Don't freak out, missing data can almost always be recovered if you are careful and methodical about getting it back

number 2: decide if its worth spending the time getting it back - it might take days to finally figure out how to retrieve it

I use a program called "Active@Undelete" which does a good job of finding delete files of anykind but isn't the easiest to use.

NeilBlanchard
Moderator
Posts: 7681
Joined: Mon Dec 09, 2002 7:11 pm
Location: Maynard, MA, Eaarth
Contact:

Post by NeilBlanchard » Wed Apr 11, 2007 5:26 pm

Hello,

I use a good program called "Get Data Back":

http://www.runtime.org/products.htm

You can use it, and if it works you can then pay for it. It can recover files from hard drives that still work, but are no longer recognized by Windows.

DonQ
Posts: 112
Joined: Sun Jan 15, 2006 12:52 am
Location: Madison, WI

UNDELETE

Post by DonQ » Wed Apr 11, 2007 6:46 pm

http://www.active-undelete.com/

worked for me. I was glad to pay $40 for it!

You can also get a demo and if it doesn't see your files, there's no love lost, just uninstall it.

ronrem
Posts: 1066
Joined: Sun Jan 16, 2005 2:59 am
Location: Santa Cruz

Post by ronrem » Wed Apr 11, 2007 6:56 pm

I always save documents to my documents or my archives,pictures go to my pictures,music files,software installers,new downloads all have places to STAY. If it says "temp" it's not a PERMANENT and secure place. Some programs have their own default places to put stuff--and I NEVER allow that-as I've wasted time hunting for it.

There's a dozen or more apps for finding lost or deleted files. This may be hiding in the Program files under some app or in one of the documents + settings folders. You can set View details and arrange by date modified to bring recent stuff to the top.

Good luck

Mats
Posts: 3044
Joined: Fri Dec 26, 2003 6:54 am
Location: Sweden

Post by Mats » Wed Apr 11, 2007 8:03 pm

WinHex is another one you can try, it recovered 20 GB of music for me once. Not recommended for average Joe, it's quite advanced and have got lots of functions. It's not intended for data recovery only, though.

autoboy
Posts: 1008
Joined: Fri Dec 10, 2004 8:10 pm
Location: San Jose, California

Post by autoboy » Thu Apr 12, 2007 8:11 pm

Thx, i tried some undelete programs and failed. I gave up :(

Post Reply