xp rebooting on shutdown command

[besonen]

i have an xp system that reboots when i issue the shutdown command.

this problem was not occurring prior to uninstalling symantec antivirus.

at this point i just need the quickest solution to prevent windows from rebooting. i.e., is there a registry setting that will completely disable windows ability to reboot?

any alternative suggestions (even if they are not quick) will be happily accepted too.

[floffe]

I'd suggest popping in a Windows install CD and repairing the concerned install. Failing that, try Ubuntu

[besonen]

I'd suggest popping in a Windows install CD and repairing the concerned install.

that's a thought but i'd sooner perform a clean install--given the random results i've seen from attempting repair installs.

[Das_Saunamies]

A repair install is no help if it's the AV causing Windows to reboot to finish tasks. Uninstall Symantec, get something that won't cause problems?

Oh, and have you disabled "reboot on system failure"? Computer properties -> Advanced -> Startup and Recovery, Settings -> System failure, Automatically restart. Remove the tick and see what happens.

In regards to Ubuntu, it's flashy and neat and all that, just remember to take care of this: http://www.linux-hero.com/rant/explanat ... r-and-tear

[Arvo]

Maybe you got some Symantec componets (like file system or network hooking drivers) not removed from system?
After you'll disable automatic restarts like described above, you should see blue screen instead of restart - write down error codes and module name from there and post here.

[Ralf Hutter]

You might try downloading and running the Norton Removal Tool. I've had success (removing leftover or borked Norton apps/components) with it several times lately.

[andyb]

Ralf beat me to it, Norton sucks balls - I assure you that you will have a happier computer now its gone. Oh and this is STILL a Norton created problem

The other problem if its just a coincidence could mean hardware failure, if the Norton Removal Tool doesnt work and you still have problems after a clean re-install then your PSU or Mobo could be up the creek. You can try to blame this on Norton as well bit you wont have any luck


Andy

[sun.moon]

I once had similar problems after unistalling Norton in XP.

Going into regedit and searching for and deleting every entry with "Norton" and/or "Symantec" cured my problem.

Give it a shot...

sun.moon

[floffe]

In regards to Ubuntu, it's flashy and neat and all that, just remember to take care of this: http://www.linux-hero.com/rant/explanat ... r-and-tear

Getting a bit off-topic here, but that only happens if you enable laptop mode. No worries for a desktop user

[Felger Carbon]

I used to have that problem when running W98SE using an elderly keyboard design. The timing of the old keyboard was incompatible with faster CPUs. If you have an elderly keyboard design, try using a different - and more modern - keyboard?

Those old Northgate keyboards were great to type on, though!

[Das_Saunamies]

In regards to Ubuntu, it's flashy and neat and all that, just remember to take care of this: http://www.linux-hero.com/rant/explanat ... r-and-tear

Getting a bit off-topic here, but that only happens if you enable laptop mode. No worries for a desktop user

Just thought I'd bring it up. The choice is still there for a desktop user to make, whatever their reasoning for doing so.

[klankymen]

i have an xp system that reboots when i issue the shutdown command.

I had the same problem on my vista install (amongst other problems), and now since 2 days I'm back to xp, with no such problems.