What is this PSU trying to tell me?

PSUs: The source of DC power for all components in the PC & often a big noise source.

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Tad G
Posts: 47
Joined: Thu May 27, 2004 3:27 pm

What is this PSU trying to tell me?

Post by Tad G » Sun Oct 10, 2004 8:39 am

My friend's Zalman ZM-400B-APS power supply has sent 2 "critical" messages to the Intel Active Monitor:

"A voltage (3.3V) has gone outside of its recommended range.
Bad voltage value 2.269 volts"

Then 1 second later:

"A voltage (3.3V) has returned to its recommended range."

This EXACT alert has happened on 2 separate occasions, almost 40 days apart.

What could be the problem ---in the PSU, or a component? Where to start looking?

What does the 3.3v rail power in a typical computer case?

Thanks.

Jan Kivar
Friend of SPCR
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Location: Finland

Post by Jan Kivar » Mon Oct 11, 2004 6:13 am

I don't think that anything is wrong. It might be just a reading glitch from the monitoring chip. I'd start to worry if the alerts would happen many times in an hour.

Cheers,

Jan

Rory B.
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Post by Rory B. » Tue Oct 12, 2004 4:58 am

I got a lot of those things from my Asus A7V266 where the Asus PC Probe software would show the 5v rail dropping to 0 for a few seconds every few days. I switched power supplies (from a noisy Enermax to a quiet Fortron) since then and the problem still happens, at about the same interval.

Viperoni
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Location: Brampton, ON
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Post by Viperoni » Tue Oct 12, 2004 6:17 pm

Never had that happen with my ZM400B-APS on an Epox 8rda3+.

tof
Posts: 22
Joined: Thu Oct 07, 2004 5:26 am
Location: London, UK

Re: What is this PSU trying to tell me?

Post by tof » Wed Oct 13, 2004 8:27 am

Tad G wrote:My friend's Zalman ZM-400B-APS power supply has sent 2 "critical" messages to the Intel Active Monitor:

"A voltage (3.3V) has gone outside of its recommended range.
Bad voltage value 2.269 volts"

Then 1 second later:

"A voltage (3.3V) has returned to its recommended range."

This EXACT alert has happened on 2 separate occasions, almost 40 days apart.

What could be the problem ---in the PSU, or a component? Where to start looking?

What does the 3.3v rail power in a typical computer case?

Thanks.
Reading your message, I got the impression that it's the PSU which sensed the failure and sent a "message" to the PC. I was not aware of any PSU having communication with the PC ???

So I assume that the sensing was performed by the monitoring chip on the MB. Which means you shouldn't be worried because glitches on these low cost monitoring chips are not rare (my Winbond monitoring chip does that from time to time)

tof
Posts: 22
Joined: Thu Oct 07, 2004 5:26 am
Location: London, UK

Post by tof » Wed Oct 13, 2004 8:31 am

Even less worried considering the fact that the report of 2.2V is way off 3.3V... means it's a lot more likely to be a glitch than a line failure passing through 3.1v 2.9v 2.5v etc...

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